# Auto-open the AI and smarter friendliness scoring

**Summary:** Show the AI popup automatically after a delay, identify users from the Test feature, and benefit from sentence analysis in the friendliness score.

**In short:** Reach more users and score your content more accurately.

**Published:** 2024-06-03

- Users will be identified when using the Test your AI feature in the dashboard so that it’s possible to show them in the conversations list and details pages.
- Segments now have a type so it’s easier to distinguish content vs tickets.
- You can now automatically show the AI popup (after a delay) instead of waiting for the end user to click to open it.
- The AI friendliness score now includes a sentence analysis. This means measuring how many sentences there are in a chunk. If the percentage is low, this indicates bad content (like an HTML footer being ingested).
- We now automatically clean audiences that haven’t been used in some time.